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Subscription Management

How Do I Skip or Delay My Next Shipment?

Please Note: To skip or delay a shipment, you must do so before your order processes. Keep in mind you may have a shipment that is processing already. You can see if you had an order process already by scrolling down to the "Order History" section in

How Do I Change My Delivery Frequency?

It's important to note that changes need to be done BEFORE your order has processed. You can see if an order has already processed by scrolling down to the "Order History" section on your account page. To update your DoggieLawn shipping frequency, pl

How Do I Change the Size of My Doggielawn?

It's important to note that changes to your subscription need to be done BEFORE your order has processed. To find out if  your order already processed, scroll down to the "Order History" section on your account page.  To change the size of your Doggi

How Do I Cancel My DoggieLawn Subscription?

Need a little break from deliveries?You can easily skip or delay your next delivery! Click HERE to see how. Is your dog not using the DoggieLawn as intended?Did you know we offer FREE training support for our customers? You purchased DoggieLawn with

Swapping Subscription: XL Local Variety to XL Hydroponic Grass

1. Login to your DoggieLawn account by entering your email address and password. 2. Click on the orange "Manage" button next to your subscription. 3. Click "Change DoggieLawn Size". 4. Select XL DoggieLawn and then click the orange "Change Size" butt

How to Add Items Onto Your Next Shipment

You can quickly and easily add items such as a new tray, a bag of treats, or a training spray to your next DoggieLawn shipment so that it will ship for FREE! 1. Login to your DoggieLawn account by entering your email address and password.Desktop:2. C

Where Can I View My Orders That Have Processed?

Need to find out if you have an order that has processed and is being prepared for shipment? Follow the steps below!  1. Login to your DoggieLawn account by entering your email address and password.2. You will be brought to your Account page. Scroll

How to Redeem a Coupon Code in Your Account

How to Redeem a Coupon Code in Your Account 1. Login to your DoggieLawn account by entering your email address and password. 2. Click the orange "Add-ons" button next to your subscription.3. Scroll through our large selection of items! Once you find

Troubleshooting - "Help! I See a Blank Screen When I Log In. "

If you are logging in to your account and see a blank page, you will need to clear out your browser settings.  Please find these helpful and detailed instructions below: Clear your web browser's cache, cookies, and historyMobile browsersAndroidThe st