How Do I Cancel My DoggieLawn Subscription?Updated a year ago

Need a little break from deliveries?

You can easily skip or delay your next delivery! You can do this by logging into your account and clicking the 'Manage' button followed by "Change Next Delivery Date".

Is your dog not using the DoggieLawn as intended?

Did you know we offer FREE training support for our customers? You purchased DoggieLawn with the intent of making you and your dog's life easier. Don't give up! We want to help you achieve success!

Click HERE to watch our training video. 

Click HERE to schedule a personal training call.

If you do decide to continue with cancelling your account, you can do so at any time by following the steps below! 

Please note that cancelling your subscription does not cancel any recently rendered transactions on your account.  Once an order has been processed, it cannot be cancelled because like a florist, the grass is not reusable and are therefore ineligible for a refund or return. To see if recently had an order process, you can log into your account and scroll down to view your history. 

1. First Login to your DoggieLawn account by entering your email address and password. 

2. Click on the orange "Manage" button next to your subscription.  

3. Scroll down to the bottom and click "Cancel Subscription".

If you have trouble processing your cancellation, you may also email us at [email protected] or send us a message via our Live Chat with your reason for cancellation and we will process it as soon as possible.

As mentioned, we do not provide refunds, returns, or credits for any pre-paid product. We post this information in both the FAQs on www.Doggielawn.com and during checkout in the terms and conditions you agree to when you purchase the DoggieLawn service.

If you have paid for a shipment you no longer wish to receive, we are happy to send your lawn to a friend, family member, or anyone else you think might want to give DoggieLawn a try!