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How Do I Skip or Delay My Next Shipment?Updated a year ago

Please Note: To skip or delay a shipment, you must do so before your order processes.  

Keep in mind you may have a shipment that is processing already. You can see if you had an order process already by scrolling down to the "Order History" section in your account. 

Skipping or delaying your next DoggieLawn delivery is easy!

1. Login to your DoggieLawn account by entering your email address and password.

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 2. Check when you next subscription order will be billed:

If you're on your mobile device, click the green plus sign next to your lawn size. A drop down will show below and provide you the next scheduled processing date. 

If you're on a desktop computer:


3. Click the orange "Manage" button next to your subscription. 

  

 4.  Click "Change Next Delivery Date"

 

 5. You can either skip the next delivery, or choose a specific date that you want your next lawn to process on. Remember, the dates you are seeing are process dates, not delivery dates. The skip date shown is what would be your next charge date if you confirm the skip. 

Reminder that any changes made will not retroactively adjust any order that was recently was charged to your account.


If you have any questions, give us a bark by clicking HERE to chat with us!🐶 

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