We respond to emails within 1 business day. Please note that our customer service specialists will be unavailable on May 26, 2025, in observance of Memorial Day.

Chat With Us:
Monday - Friday: 7AM - 7PM PST
Saturday and Sunday: 24 hrs.

Monday - Friday: 7AM - 4PM PST.
Saturday and Sunday: Closed 

Please note that phone support will be unavailable on Monday, May 26, 2025, in observance of Memorial Day.

DoggieLawn

As DoggieLawn is a perishable product harvested specifically for each customer order, we don't accept returns.

As DoggieLawn is a perishable product harvested specifically for each customer order, we don&apos;t accept returns.&#xA0;

Return Policy

You can easily cancel your subscription at any time using our customer portal. Just log in and click the vibrant  'Manage Subscription' button. Instructions are also available here for your reference. While any DoggieLawns you've already paid for wil

You can easily cancel your subscription at any time using our customer portal. Just log in and click the vibrant &#xA0;&apos;Manage Subscription&apos; button. Instructions are also available <a href="https://customer-supprt.gorgias.help/en-US/how-do-i-cancel-my-doggielawn-subscription-114523" rel="noopener noreferrer" target="_blank">here&#xA0;</a>for your reference.&#xA0;While any DoggieLawns you&apos;ve already paid for will still be delivered as scheduled, canceling your subscription will prevent future renewals. It&apos;s important to be aware that we do not offer refunds for products that have not yet been shipped. Furthermore, we do not accept returns for any of our products.If you require assistance with the cancellation process, please don&apos;t hesitate to reach out to us via email at <a data-fr-linked="true" href="mailto:contact@doggielawn.com" id="isPasted">contact@doggielawn.com</a> or through our live chat by <a href="https://doggielawn.com/pages/live-chat" rel="noopener noreferrer" target="_blank">clicking here</a>.

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